How To Fix CRM_TSRV_LISTS004 - Current date lies outside of validity period of template &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV_LISTS - Message Class for Selection List for Technical Services

• Message number: 004

• Message text: Current date lies outside of validity period of template &1

What causes this issue?

You want to include a business transaction template in a service order.
The current date lies outside of the validity period of the business
transaction template you specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a business transaction template valid for this period or change
the validity period of your business transaction template.
To change the validity period of a business transaction template, exit
current processing and open the business transaction template. Change
the dates "Valid From" or "Valid To" and save.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV_LISTS004 - Current date lies outside of validity period of template &1 ?

  The SAP error message CRM_TSRV_LISTS004 indicates that the current date falls outside the validity period of a specific template in the SAP Customer Relationship Management (CRM) system. This error typically occurs when you are trying to use a template that has a defined validity period, and the current date does not fall within that range.
  Cause:
  
  Validity Period: The template you are trying to use has a defined start and end date, and the current date is either before the start date or after the end date.
  Template Configuration: The template may not have been configured correctly, or the validity dates may not have been updated to reflect the current business needs.
  System Date: The system date may be incorrectly set, leading to discrepancies in date validation.
  
  Solution:
  
  
  Check Template Validity:
  
  Go to the template configuration in the SAP CRM system.
  Verify the start and end dates of the template in question.
  If the current date is outside this range, you may need to either adjust the dates or create a new template with the correct validity period.
  
  
  
  Update Template Dates:
  
  If the template is still relevant, update the validity period to include the current date.
  Ensure that the new dates are saved and activated.
  
  
  
  Create a New Template:
  
  If the existing template is no longer valid, consider creating a new template with the appropriate validity dates.
  
  
  
  Check System Date:
  
  Ensure that the system date is set correctly. If the system date is incorrect, it may lead to this error.
  You can check the system date in the SAP GUI by using the transaction code SM51 to view the application server date.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines related to template management in SAP CRM to ensure compliance with best practices.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage templates.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Permissions: Ensure that you have the necessary permissions to modify templates and their validity periods.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.