How To Fix CRM_TSRV012 - You can only create relationships between service documents

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV - Messages in Technical Service

• Message number: 012

• Message text: You can only create relationships between service documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV012 - You can only create relationships between service documents ?

  The SAP error message CRM_TSRV012 indicates that you are attempting to create a relationship between service documents that is not allowed by the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with service-related documents, such as service orders, service confirmations, or service contracts.
  
  Cause:
  The primary cause of this error is that the system is enforcing a rule that only allows relationships to be created between specific types of documents. In this case, it means that you can only create relationships between service documents (e.g., service orders, service requests, etc.) and not between service documents and other types of documents (like sales orders, quotations, etc.).
  
  Solution:
  To resolve this error, you should ensure that you are trying to create a relationship between compatible service documents. Here are some steps you can take:
  
  
  Check Document Types: Verify that both documents you are trying to relate are indeed service