How To Fix CRM_TSRV013 - VONA_KIND is not permitted for relationship

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV - Messages in Technical Service

• Message number: 013

• Message text: VONA_KIND is not permitted for relationship

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV013 - VONA_KIND is not permitted for relationship ?

  The SAP error message CRM_TSRV013 indicates that there is an issue with the relationship type being used in a transaction or configuration within the SAP Customer Relationship Management (CRM) module. Specifically, the error states that the VONA_KIND (which typically refers to a specific type of relationship or categorization) is not permitted for the relationship you are trying to establish or modify.
  Cause:
  
  Invalid Relationship Type: The relationship type you are trying to use may not be valid for the specific context or object you are working with.
  Configuration Issues: There may be configuration settings in the CRM system that restrict the use of certain relationship types.
  Data Inconsistencies: There could be inconsistencies in the data that are causing the system to reject the relationship.
  Authorization Issues: The user may not have the necessary permissions to create or modify the relationship.
  
  Solution:
  
  
  Check Relationship Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO) and navigate to the CRM settings.
  Verify the configuration of relationship types and ensure that VONA_KIND is correctly defined and permitted for the objects you are working with.
  
  
  
  Review Object Types:
  
  Ensure that the object types you are trying to relate are compatible with the relationship type you are using. Some relationships are only valid between specific types of objects.
  
  
  
  Data Validation:
  
  Check the data you are trying to input or modify. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to create or modify the relationship. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on the specific relationship types and their permitted uses.
  
  
  
  Debugging:
  
  If the issue persists, consider using transaction codes like ST22 (dump analysis) or SLG1 (application log) to check for any underlying issues that may not be immediately visible.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  Training and Documentation: Review training materials or documentation related to CRM relationship management to better understand the configurations and limitations.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP CRM for further assistance.