How To Fix CRM_TSRV010 - Relationship already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV - Messages in Technical Service

• Message number: 010

• Message text: Relationship already exists

What causes this issue?

You attempted to generate a relationship between two objects; a
relationship already exists between these two objects. Only one
relationship can exist between any two objects.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV010 - Relationship already exists ?

  The SAP error message CRM_TSRV010: Relationship already exists typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to create a relationship between two business partners (BPs) or objects that already have an existing relationship defined in the system. This can happen in various scenarios, such as when trying to link customers, vendors, or other entities.
  Cause:
  
  Duplicate Relationship: The most common cause is that the relationship you are trying to create already exists in the system.
  Incorrect Data Entry: There may be a mistake in the data entry, leading to an attempt to create a relationship that is already defined.
  System Configuration: The system may have specific configurations or rules that prevent the creation of duplicate relationships.
  
  Solution:
  
  
  Check Existing Relationships: Before attempting to create a new relationship, check the existing relationships between the business partners or objects involved. You can do this by navigating to the relevant transaction or using the business partner maintenance transaction (e.g., BP).
  
  
  Use the Correct Transaction: Ensure you are using the correct transaction for creating relationships. For example, use the "Maintain Business Partner" transaction (BP) to manage relationships properly.
  
  
  Modify Existing Relationship: If you need to change the existing relationship, consider modifying it instead of creating a new one. This can often be done through the same business partner maintenance transaction.
  
  
  Consult Documentation: Review the SAP documentation or help files related to business partner relationships to understand the rules and configurations that may apply.
  
  
  Check for Custom Logic: If your organization has custom logic or enhancements in place, check with your SAP technical team to see if there are any custom validations that might be causing this error.
  
  
  Error Handling: If you believe the error is incorrect (e.g., the relationship does not exist), you may need to investigate further, possibly involving SAP support or your internal IT team.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for CRM orders), and others that may be relevant to your specific use case.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Authorization: Ensure that you have the necessary authorizations to create or modify relationships in the system.
  
  By following these steps, you should be able to resolve the CRM_TSRV010 error and manage business partner relationships effectively in SAP CRM.