How To Fix CRM_TSRV007 - Internal error; parameters are incorrect or invalid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TSRV - Messages in Technical Service

  • Message number: 007

  • Message text: Internal error; parameters are incorrect or invalid

  • Show details Hide details
  • What causes this issue?

    An error occurred while transferring parameters to internal functions.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators

    Check the parameters.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TSRV007 - Internal error; parameters are incorrect or invalid ?

    The SAP error message CRM_TSRV007 indicates that there is an internal error related to parameters being incorrect or invalid in the context of the SAP Customer Relationship Management (CRM) system. This error can occur in various scenarios, such as during data processing, transaction execution, or when calling specific functions within the CRM module.

    Possible Causes:

    1. Incorrect Input Parameters: The parameters being passed to a function or method may not match the expected format or type.
    2. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or invalid entries in the database.
    3. Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
    4. Custom Code Issues: If there are custom developments or enhancements in the CRM system, they may be causing the error due to bugs or incorrect logic.
    5. System Bugs: There may be known bugs in the version of SAP CRM you are using that could lead to this error.

    Solutions:

    1. Check Input Parameters: Review the parameters being passed to the function or method that triggered the error. Ensure they are valid and in the correct format.
    2. Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing values. This may involve checking related tables or entries in the CRM system.
    3. Review Configuration: Check the configuration settings in the CRM system to ensure they are set up correctly. This may involve consulting with a functional consultant or reviewing documentation.
    4. Debugging: If you have access to the development environment, use debugging tools to trace the execution of the code and identify where the error occurs.
    5. Check for Notes and Patches: Look for SAP Notes or patches related to this error message. SAP frequently releases updates to address known issues.
    6. Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • Transaction Codes: Depending on where the error occurs, you may want to check transaction codes related to CRM activities, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
    • SAP Notes: Search the SAP Support Portal for relevant notes that may address this specific error message.
    • Community Forums: Check SAP Community forums or other online resources where users may have discussed similar issues.

    By following these steps, you should be able to identify the root cause of the CRM_TSRV007 error and implement a solution.

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