How To Fix CRM_TSRV006 - Processing terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TSRV - Messages in Technical Service

  • Message number: 006

  • Message text: Processing terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TSRV006 - Processing terminated ?

    The SAP error message CRM_TSRV006, which indicates "Processing terminated," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the processing of a transaction or service request. This error can arise from various underlying causes, and addressing it often requires a systematic approach to identify and resolve the issue.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the transaction or service request being processed.
    2. Configuration Issues: Incorrect configuration settings in the CRM system can lead to processing errors.
    3. Authorization Problems: The user may not have the necessary authorizations to perform the action, leading to termination of the process.
    4. System Performance: Performance issues, such as timeouts or resource limitations, can cause processing to be terminated.
    5. Custom Code Errors: If there are custom enhancements or modifications in the system, errors in the code can lead to this message.
    6. Integration Issues: Problems with integration points between CRM and other systems (like ERP) can also cause processing to fail.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the cause of the termination.
    2. Data Validation: Ensure that all required data is present and correctly formatted. Validate the data being processed to identify any inconsistencies.
    3. Configuration Review: Check the configuration settings related to the transaction or service request. Ensure that all necessary settings are correctly configured.
    4. Authorization Check: Verify that the user has the appropriate authorizations to perform the action. Use transaction SU53 to analyze authorization issues.
    5. Performance Monitoring: Monitor system performance and check for any resource bottlenecks. Consider increasing system resources if necessary.
    6. Debugging: If custom code is involved, use the debugger to step through the code and identify where the error occurs.
    7. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
    8. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), SU53 (Authorization Check), and SE80 (Object Navigator) for debugging.
    • Documentation: Review SAP documentation and guides related to CRM transactions and service requests for best practices and troubleshooting steps.
    • Community Forums: Engage with SAP community forums and user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the CRM_TSRV006 error effectively.

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