How To Fix CRM_SYV_IL029 - You are not Authorized to Edit Survey

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 029

• Message text: You are not Authorized to Edit Survey

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL029 - You are not Authorized to Edit Survey ?

  The SAP error message CRM_SYV_IL029 ("You are not authorized to edit survey") typically occurs when a user attempts to edit a survey in the SAP Customer Relationship Management (CRM) system but lacks the necessary authorizations. This can happen due to various reasons related to user roles and permissions.
  Cause:
  
  Insufficient Authorizations: The user does not have the required authorization objects assigned to their user profile to edit surveys.
  Role Configuration: The roles assigned to the user may not include permissions for survey editing.
  Survey Status: The survey may be in a status that does not allow editing (e.g., published or finalized).
  System Configuration: There may be specific configurations in the system that restrict editing based on certain criteria.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization check failed.
  Review the authorization objects related to survey editing, such as CRM_SVY or similar objects.
  
  
  
  Modify User Roles:
  
  If you have the necessary permissions, go to transaction PFCG to modify the user roles.
  Ensure that the roles assigned to the user include the necessary authorizations for editing surveys.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to change roles or authorizations, contact your SAP security or basis team to request the required permissions.
  
  
  
  Check Survey Status:
  
  Verify the status of the survey you are trying to edit. If it is in a non-editable state, you may need to change its status or create a new version.
  
  
  
  Review System Configuration:
  
  If the issue persists, review the system configuration settings related to surveys to ensure there are no restrictions in place.
  
  
  
  Related Information:
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for CRM surveys, which may include:
  
  CRM_SVY: General authorization for surveys.
  CRM_SVY_EDIT: Specific authorization for editing surveys.
  
  
  
  Transaction Codes:
  
  SU01: User maintenance to check or modify user roles.
  PFCG: Role maintenance to manage authorizations.
  SU53: Display authorization check to troubleshoot authorization issues.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on CRM surveys and authorization management.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.