How To Fix CRM_SYV_IL027 - Cannot move, only first question can have answers in a Table type section

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 027

• Message text: Cannot move, only first question can have answers in a Table type section

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL027 - Cannot move, only first question can have answers in a Table type section ?

  The SAP error message CRM_SYV_IL027 indicates that there is an issue with the structure of a table in a CRM application, specifically related to the handling of questions and answers in a table-type section. This error typically arises when the system detects that there are multiple questions in a table where only the first question is allowed to have answers.
  Cause:
  
  Table Structure Violation: The error occurs when the configuration of the table allows for multiple questions, but the system logic only permits answers for the first question.
  Incorrect Data Entry: Users may have inadvertently entered multiple questions in a table section that is designed to handle only one question with answers.
  Configuration Issues: There may be a misconfiguration in the CRM system regarding how questions and answers are structured in the table.
  
  Solution:
  
  Review Table Configuration: Check the configuration of the table in the CRM system to ensure that it is set up correctly. Make sure that only one question is defined for the table section.
  Adjust Data Entry: If multiple questions have been entered, modify the data to ensure that only the first question has associated answers. Remove or reconfigure any additional questions that are not allowed.
  Consult Documentation: Refer to SAP documentation or guidelines for the specific CRM module you are using to understand the expected structure for questions and answers in table-type sections.
  System Update: If the issue persists, consider checking for any available updates or patches for your SAP CRM system that may address this error.
  Contact SAP Support: If you are unable to resolve the issue through the above steps, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing: After making changes, conduct thorough testing to ensure that the error does not reoccur and that the table functions as intended.
  
  By following these steps, you should be able to address the CRM_SYV_IL027 error effectively.