How To Fix CRM_SYV_IL026 - Cannot insert a question at first position to a table type section

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 026

• Message text: Cannot insert a question at first position to a table type section

What causes this issue?

Inserting a question at first position is not possible since the section
is of Table type and the section already has first question with
answers. For a Table type section only first question can have answers.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL026 - Cannot insert a question at first position to a table type section ?

  The SAP error message CRM_SYV_IL026 indicates that there is an issue with inserting a question into a table type section in the SAP CRM system. This error typically occurs when you are trying to add a question to a section of a questionnaire or survey, and the system does not allow the insertion of a question at the first position of that section.
  Cause:
  The primary cause of this error is that the system has specific rules regarding the structure of the questionnaire or survey. In many cases, the first position of a section is reserved for a specific type of content (like a title or introductory text) and does not allow for a question to be inserted directly at that position.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Structure of the Section: Review the structure of the section where you are trying to insert the question. Ensure that the first position is not reserved for a title or other content.
  
  
  Insert the Question in a Valid Position: Instead of trying to insert the question at the first position, try to insert it at a subsequent position within the section. You can typically do this by selecting the appropriate position in the table type section where questions are allowed.
  
  
  Modify the Section if Necessary: If you need to have a question at the first position, consider modifying the section to allow for this. This may involve changing the type of content that is allowed at the first position or restructuring the section.
  
  
  Consult Documentation: If you are unsure about the rules governing the questionnaire structure, consult the SAP documentation or help resources related to CRM questionnaires.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot find a solution, consider reaching out to SAP support for assistance. They may provide insights specific to your version of the CRM system or any customizations that may be affecting the behavior.
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or Knowledge Base Articles that may address this specific error or provide additional context.
  User Forums and Communities: Engage with SAP user communities or forums where other users may have encountered and resolved similar issues.
  Training and Documentation: Review any training materials or documentation related to questionnaire design in SAP CRM to better understand the limitations and best practices.
  
  By following these steps, you should be able to resolve the error and successfully insert your question into the desired section of the questionnaire.