How To Fix CRM_SYV_IL014 - Changed active survey needs to be saved first,before creating new version

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 014

• Message text: Changed active survey needs to be saved first,before creating new version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL014 - Changed active survey needs to be saved first,before creating new version ?

  The SAP error message CRM_SYV_IL014 indicates that you are trying to create a new version of an active survey in the SAP Customer Relationship Management (CRM) system, but there are unsaved changes in the current version of the survey. This error is a safeguard to prevent data loss or inconsistencies that could arise from creating a new version without saving the current changes.
  Cause:
  
  You have made changes to an active survey but have not saved those changes.
  The system requires that all modifications be saved before you can create a new version of the survey.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Save Changes: 
  
  Go to the survey you are working on and save any changes you have made. Look for a "Save" button or option in the user interface.
  
  
  
  Check for Unsaved Changes: 
  
  Ensure that there are no unsaved changes. You can usually identify unsaved changes by looking for indicators in the UI (like asterisks next to field names or a prompt to save).
  
  
  
  Create New Version: 
  
  Once you have saved the current version of the survey, you can proceed to create a new version without encountering the error.
  
  
  
  Review Survey Status: 
  
  Make sure that the survey is in a state that allows for versioning. If the survey is locked or in a state that does not permit changes, you may need to address that first.
  
  
  
  Related Information:
  
  Version Management: Understanding how version management works in SAP CRM can help you avoid similar issues in the future. Familiarize yourself with the process of creating, saving, and managing survey versions.
  User Permissions: Ensure that you have the necessary permissions to save changes and create new versions of surveys.
  Documentation: Refer to SAP documentation or help resources for more detailed guidance on survey management and versioning in CRM.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.