How To Fix CRM_SYV_IL013 - Select a send file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 013

• Message text: Select a send file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL013 - Select a send file ?

  The SAP error message CRM_SYV_IL013, which states "Select a send file," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to send or process a file but has not selected a valid file for the operation. This error can arise in various scenarios, such as when attempting to send documents, reports, or other files through the system.
  Cause:
  
  No File Selected: The most common cause is that the user has not selected a file to send or process.
  File Format Issues: The selected file may not be in the expected format or may be corrupted.
  Authorization Issues: The user may not have the necessary permissions to access or send the file.
  System Configuration: There may be configuration issues in the SAP system that prevent file selection or processing.
  
  Solution:
  
  Select a File: Ensure that you have selected a valid file before attempting to send or process it. Check the file selection dialog to confirm that a file is highlighted.
  Check File Format: Verify that the file you are trying to send is in the correct format and is not corrupted. If necessary, try using a different file.
  Review Authorizations: Check your user permissions to ensure you have the necessary rights to send files. You may need to contact your system administrator for assistance.
  System Configuration: If the issue persists, consult with your SAP Basis or technical team to review the system configuration and ensure that all necessary settings are correctly configured.
  Restart the Transaction: Sometimes, simply restarting the transaction or logging out and back into the system can resolve temporary glitches.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP CRM documentation for information on file handling and sending processes.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered the same issue.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.