How To Fix CRM_SYV_IL012 - Survey &1 is already present in version &2 and language &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 012

• Message text: Survey &1 is already present in version &2 and language &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL012 - Survey &1 is already present in version &2 and language &3 ?

  The SAP error message CRM_SYV_IL012 indicates that there is an attempt to create or modify a survey that already exists in the system with the same version and language. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with surveys.
  Cause:
  The error occurs due to the following reasons:
  
  Duplicate Survey Entry: You are trying to create a new survey that has the same identifier (ID) as an existing survey in the system, with the same version and language.
  Version Control: The system is designed to prevent duplicate entries for surveys to maintain data integrity and avoid confusion.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Surveys:
  
  Navigate to the survey management area in SAP CRM and check if the survey with the specified ID, version, and language already exists.
  If it does exist, you may need to modify the existing survey instead of creating a new one.
  
  
  
  Use a Different Version or Language:
  
  If you need to create a new survey, consider using a different version number or a different language code to differentiate it from the existing survey.
  
  
  
  Delete or Archive Existing Survey:
  
  If the existing survey is no longer needed, you can delete or archive it, allowing you to create a new survey with the same ID, version, and language.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to survey management for additional guidance on handling surveys and understanding versioning.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and requirements.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for survey management in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Versioning: Understand how versioning works in SAP CRM for surveys and other objects to avoid similar issues in the future.
  Language Settings: Be aware of the language settings in your SAP system, as they can affect how surveys are created and managed.
  
  By following these steps, you should be able to resolve the CRM_SYV_IL012 error and manage your surveys effectively in SAP CRM.