How To Fix CRM_SVY_DB301 - No values for key & could be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 301

• Message text: No values for key & could be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB301 - No values for key & could be found ?

  The SAP error message CRM_SVY_DB301 indicates that the system could not find any values for a specified key in the database. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or retrieve data that is expected to exist but is not found.
  Causes:
  
  Missing Data: The key you are trying to access does not exist in the database. This could be due to data not being created or deleted.
  Incorrect Key: The key you are using may be incorrect or malformed, leading to a failed lookup.
  Authorization Issues: The user may not have the necessary permissions to access the data associated with the key.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the data from being retrieved correctly.
  
  Solutions:
  
  Verify the Key: Check the key you are using to ensure it is correct and formatted properly.
  Check Data Existence: Use transaction codes like SE16 or SE11 to check if the data associated with the key exists in the relevant database tables.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. You can check this using transaction SU53 or by consulting with your security team.
  Data Maintenance: If the data is missing, you may need to create it or restore it from a backup if it was deleted.
  Check Integration: If your CRM system is integrated with other systems, ensure that data synchronization is functioning correctly.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to CRM_SVY_DB301 for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation for CRM to understand the data model and how keys are structured.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_SVY_DB301 error message.