How To Fix CRM_SVY_DB201 - Answer &3, version &4 to survey &1, version &2 cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 201

• Message text: Answer &3, version &4 to survey &1, version &2 cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB201 - Answer &3, version &4 to survey &1, version &2 cannot be read ?

  The SAP error message "CRM_SVY_DB201 Answer &3, version &4 to survey &1, version &2 cannot be read" typically indicates an issue with accessing a specific survey response in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, missing entries, or issues with the database.
  Causes:
  
  Data Inconsistency: The survey response or the survey itself may have been deleted or modified in a way that makes it inaccessible.
  Database Issues: There could be problems with the database, such as corruption or connectivity issues.
  Authorization Issues: The user may not have the necessary permissions to access the survey or its responses.
  Version Mismatch: The specified versions of the survey or response may not match the existing records in the database.
  
  Solutions:
  
  Check Data Integrity: Verify that the survey and its responses exist in the database. You can do this by checking the relevant tables in the SAP database (e.g., CRM survey tables).
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the survey and its responses. This can be done by checking the user roles and permissions in the SAP system.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any issues. This may involve running specific SAP transactions or reports designed for database maintenance.
  Recreate Missing Entries: If the survey or response is missing, consider recreating it if possible. This may involve re-entering the survey data or restoring it from a backup.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage surveys and responses (e.g., CRMD_ORDER for managing CRM orders).
  Documentation: Review SAP documentation related to CRM surveys and data management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to the survey response in SAP CRM.