How To Fix CRM_SVY_DB200 - Answers to survey &1, version &2 must not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 200

• Message text: Answers to survey &1, version &2 must not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB200 - Answers to survey &1, version &2 must not be deleted ?

  The SAP error message "CRM_SVY_DB200 Answers to survey &1, version &2 must not be deleted" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to delete survey responses that are still linked to a survey or are required for reporting or data integrity purposes.
  Cause:
  
  Linked Data: The survey responses you are trying to delete are still linked to the survey or other related objects in the system.
  Data Integrity: SAP enforces data integrity rules to ensure that important data is not inadvertently deleted, which could lead to inconsistencies in reporting or analysis.
  Versioning: The specific version of the survey may have responses that are still active or required for business processes.
  
  Solution:
  
  Check Dependencies: Before attempting to delete survey responses, check if there are any dependencies or links to other objects (like reports, analyses, or other surveys).
  Review Survey Status: Ensure that the survey is in a status that allows for the deletion of responses. If the survey is still active or in use, you may need to deactivate it first.
  Data Cleanup: If you need to delete responses, consider archiving them instead of outright deletion, if your business process allows for it.
  Consult Documentation: Review SAP documentation or help resources for specific guidelines on managing survey responses and their dependencies.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to surveys and responses, such as CRMD_ORDER for managing CRM orders or CRMD_SRV for service management.
  SAP Notes: Check for any SAP Notes related to survey management and error messages that might provide additional insights or patches.
  User Roles: Ensure that you have the appropriate permissions to delete survey responses, as user roles can affect the ability to perform certain actions in SAP.
  
  By following these steps, you should be able to address the error message and manage survey responses effectively within your SAP CRM system.