How To Fix CRM_SVY_DB101 - Version &2 of survey &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 101

• Message text: Version &2 of survey &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB101 - Version &2 of survey &1 does not exist ?

  The SAP error message CRM_SVY_DB101 indicates that the specified version of a survey does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a survey that is either not created, deleted, or not properly activated.
  Cause:
  
  Non-Existent Version: The version of the survey you are trying to access has not been created or does not exist in the database.
  Deleted Version: The version may have been deleted or archived, making it unavailable for use.
  Incorrect Version Number: There may be a typo or mistake in the version number you are trying to reference.
  Authorization Issues: The user may not have the necessary permissions to view or access the specified survey version.
  
  Solution:
  
  
  Check Survey Versions: Verify that the survey and the specific version you are trying to access actually exist in the system. You can do this by navigating to the survey management area in SAP CRM and checking the list of available surveys and their versions.
  
  
  Create or Activate Version: If the version does not exist, you may need to create it or activate it if it has been created but not yet activated.
  
  
  Correct Version Reference: Ensure that you are using the correct version number. Double-check for any typographical errors in the version ID.
  
  
  User Authorization: Check if the user has the necessary authorizations to access the survey. If not, you may need to adjust the user roles or permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed instructions on managing surveys and their versions.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for survey management in SAP CRM, such as CRMD_ORDER for managing CRM orders or CRMD_SVY for survey-related transactions.
  SAP Notes: Search for SAP Notes related to CRM surveys and error messages for additional troubleshooting steps or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to resolve the CRM_SVY_DB101 error and successfully access the desired survey version.