How To Fix CRM_SVY_API240 - Survey not yet translated and will be displayed in master language


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

  • Message number: 240

  • Message text: Survey not yet translated and will be displayed in master language

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SVY_API240 - Survey not yet translated and will be displayed in master language ?
    The SAP error message CRM_SVY_API240 indicates that a survey in the SAP Customer Relationship Management (CRM) system has not been translated into the language that the user is currently using. As a result, the survey will be displayed in the master language (usually the default language set for the system).
    
    Cause: Lack of Translations: The survey has been created but translations for the survey text (questions, options, etc.) into the user's language have not been provided. Language Settings: The user's language settings in the SAP system may not match the available translations for the survey. Survey Configuration: The survey may not have been fully configured to support multiple languages.
    Solution: Add Translations: Go to the survey management area in SAP CRM. Locate the specific survey that is causing the error. Check the translation settings and add the necessary translations for the survey text into the required languages. Check Language Settings: Verify the user's language settings in their SAP profile. Ensure that the

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