How To Fix CRM_SVY_API301 - Values XML from line &1, column &2 (&3) contain errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 301

• Message text: Values XML from line &1, column &2 (&3) contain errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API301 - Values XML from line &1, column &2 (&3) contain errors ?

  The SAP error message CRM_SVY_API301 indicates that there is an issue with the XML data being processed in the SAP CRM system. This error typically arises when the XML data being sent to or received from the system contains invalid or malformed content. The message specifies the line number, column number, and a description of the error, which can help in diagnosing the problem.
  Causes:
  
  Malformed XML: The XML structure may not conform to the expected schema, which can include missing tags, incorrect nesting, or invalid characters.
  Data Type Mismatch: The values provided in the XML may not match the expected data types defined in the schema (e.g., a string where a number is expected).
  Encoding Issues: Special characters in the XML may not be properly encoded, leading to parsing errors.
  Incorrect Namespace: The XML may be using an incorrect or unsupported namespace.
  Business Logic Violations: The data may violate business rules defined in the CRM system.
  
  Solutions:
  
  Validate XML Structure: Use an XML validator tool to check the structure of the XML against the expected schema. Correct any structural issues.
  Check Data Types: Ensure that the values in the XML match the expected data types. For example, if a field expects a date, ensure that the date is formatted correctly.
  Encoding: Make sure that special characters are properly encoded (e.g., using &amp; for &, &lt; for <, etc.).
  Review Namespaces: Verify that the XML uses the correct namespaces as defined in the schema.
  Debugging: If the error message provides specific line and column numbers, examine those locations in the XML to identify the exact issue.
  Consult Documentation: Refer to the SAP documentation for the specific API or service you are using to ensure that you are following the correct format and rules.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the specific error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check for additional logs that may provide more context about the error.
  Debugging Tools: Utilize debugging tools within SAP to trace the execution and identify where the error occurs in the processing of the XML.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_SVY_API301 error in your SAP system.