How To Fix CRM_SVY_API216 - Only version &3 of survey &1 can be deleted, not version &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 216

• Message text: Only version &3 of survey &1 can be deleted, not version &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API216 - Only version &3 of survey &1 can be deleted, not version &2 ?

  The SAP error message CRM_SVY_API216 indicates that you are trying to delete a version of a survey that is not the latest version. The message specifies that only the latest version (version &3) of the survey (survey &1) can be deleted, and you are attempting to delete an earlier version (version &2).
  Cause:
  
  The error occurs because SAP CRM (Customer Relationship Management) has a restriction on deleting survey versions. Only the most recent version of a survey can be deleted to maintain data integrity and ensure that there is always a valid version of the survey available.
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Identify the Latest Version: Check the versions of the survey in question. You can do this by navigating to the survey management area in SAP CRM and listing all versions of the survey.
  
  
  Delete the Latest Version: If you need to delete a version, ensure that you are attempting to delete the latest version (version &3). If you want to delete an earlier version (version &2), you will first need to delete the latest version.
  
  
  Adjust Survey Versions: If you need to keep the earlier version for any reason, consider adjusting the survey versions instead of deleting them. You might want to deactivate the earlier version instead of deleting it.
  
  
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or help resources related to survey management in CRM for detailed instructions.
  
  
  Contact Support: If you continue to face issues or if the situation is complex, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  
  Related Information:
  
  Survey Management in SAP CRM: Understanding how surveys are managed in SAP CRM can help you navigate version control and deletion processes more effectively.
  Data Integrity: SAP systems often have built-in checks to maintain data integrity, which is why certain actions (like deleting non-latest versions) are restricted.
  SAP Notes and Community: Check SAP Notes or the SAP Community for any updates or similar issues faced by other users, which might provide additional insights or solutions.
  
  By following these steps, you should be able to resolve the error and manage your survey versions appropriately.