How To Fix CRM_SURVEY312 - Translation Values of Survey &1 &2 do not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SURVEY - CRM Surveys

  • Message number: 312

  • Message text: Translation Values of Survey &1 &2 do not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SURVEY312 - Translation Values of Survey &1 &2 do not exist ?
    The SAP error message CRM_SURVEY312 indicates that there is an issue with the translation values for a survey in the SAP Customer Relationship Management (CRM) system. Specifically, it means that the system cannot find the translation values for the specified survey (identified by &1 and &2 placeholders, which typically represent the survey ID and the language code).
    
    Cause: Missing Translations: The most common cause of this error is that the translation values for the specified survey do not exist in the system. This can happen if the survey was created without providing translations for all required languages. Incorrect Language Settings: The language settings in the user profile or the survey configuration might not match the available translations. Data Inconsistency: There may be inconsistencies in the data, such as the survey being deleted or not properly activated.
    Solution: Check Translation Entries: Go to the survey management area in SAP CRM and check if the translations for the specified

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