How To Fix CRM_SURVEY310 - Error when saving translation relationship &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 310

• Message text: Error when saving translation relationship &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY310 - Error when saving translation relationship &1 &2 ?

  The SAP error message CRM_SURVEY310 typically occurs in the context of managing translations for survey-related objects in SAP CRM (Customer Relationship Management). This error indicates that there is an issue when trying to save a translation relationship for a survey or related object.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Translation Data: The translation data for the specified object (e.g., survey, question) may be incomplete or missing.
  Incorrect Language Settings: The language settings in the system may not be configured correctly, leading to issues when saving translations.
  Authorization Issues: The user may not have the necessary authorizations to create or modify translation relationships.
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or system configuration problems.
  
  Solution:
  To resolve the CRM_SURVEY310 error, you can take the following steps:
  
  
  Check Translation Data:
  
  Ensure that all required translation data for the survey or object is provided. Verify that the source language and target language translations are complete.
  
  
  
  Verify Language Settings:
  
  Check the language settings in your SAP system. Ensure that the languages you are working with are properly configured and activated in the system.
  
  
  
  Review Authorizations:
  
  Confirm that the user has the necessary authorizations to perform translation activities. You may need to consult with your SAP security team to ensure the correct roles and permissions are assigned.
  
  
  
  Check for Technical Issues:
  
  Look for any technical issues in the system. This may involve checking logs for errors, reviewing database consistency, or consulting with your SAP Basis team for any system-related problems.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like SE63 (Translation) to manage translations and check for any inconsistencies or errors in the translation process.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to translation relationships.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help diagnose the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to CRM surveys and translations for additional guidance.
  Community Forums: Check SAP Community forums or other user groups for discussions related to similar issues, as other users may have encountered and resolved the same error.
  System Logs: Analyze system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the CRM_SURVEY310 error when saving translation relationships in SAP CRM.