How To Fix CRM_SURVEY314 - Translation Style Sheet (XLST) does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 314

• Message text: Translation Style Sheet (XLST) does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY314 - Translation Style Sheet (XLST) does not exist ?

  The SAP error message CRM_SURVEY314 indicates that the system is unable to find the specified translation style sheet (XSLT) for processing surveys. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with surveys and their associated templates.
  Cause:
  
  Missing XSLT File: The specified XSLT file that is supposed to transform the survey data into the desired format is not available in the system.
  Incorrect Configuration: The configuration settings for the survey might be pointing to a non-existent or incorrectly named XSLT file.
  Transport Issues: If the XSLT was recently transported from another system, it may not have been included in the transport request or may not have been activated properly.
  Authorization Issues: The user may not have the necessary authorizations to access the XSLT file.
  
  Solution:
  
  
  Check XSLT Availability:
  
  Go to transaction SE80 (Object Navigator) or SE11 (Data Dictionary) and check if the XSLT file exists in the system.
  If it does not exist, you may need to create it or transport it from another system.
  
  
  
  Verify Configuration:
  
  Check the configuration settings for the survey in transaction CRMD_ORDER or CRMD_ORDERADM_H to ensure that the correct XSLT file is referenced.
  Make sure that the name of the XSLT file is spelled correctly and matches the one in the system.
  
  
  
  Transport Check:
  
  If the XSLT was recently transported, ensure that the transport request was completed successfully and that the XSLT is active in the target system.
  You can check the transport logs for any errors.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the XSLT file. You may need to consult with your SAP security team to verify this.
  
  
  
  Create or Upload XSLT:
  
  If the XSLT is missing, you may need to create a new one or upload it from a backup or another system where it exists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for CRM surveys and XSLT processing for more detailed information on how to create and manage XSLT files.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to resolve the CRM_SURVEY314 error and ensure that the necessary XSLT files are available for processing surveys in SAP CRM.