How To Fix CRM_SURVEY303 - Non-specified error occurred when creating survey &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 303

• Message text: Non-specified error occurred when creating survey &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY303 - Non-specified error occurred when creating survey &1 &2 ?

  The SAP error message CRM_SURVEY303, which states "Non-specified error occurred when creating survey &1 &2," typically indicates that there is an issue in the process of creating a survey in the SAP Customer Relationship Management (CRM) system. This error can arise from various underlying causes, and troubleshooting it may require a systematic approach.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the survey configuration or related objects.
  Authorization Issues: The user may not have the necessary permissions to create surveys.
  System Configuration: There could be issues with the configuration settings in the CRM system that affect survey creation.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts.
  
  Solutions:
  
  Check Data: Review the data being used to create the survey. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Authorizations: Verify that the user has the necessary authorizations to create surveys. This can be done by checking the user's roles and permissions in the SAP system.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Configuration Review: Review the configuration settings related to surveys in the CRM system. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to the development environment, consider debugging the survey creation process to identify where the error occurs.
  Consult Documentation: Refer to SAP documentation or notes related to CRM surveys for any known issues or patches that may address this error.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to CRM surveys in the SAP Support Portal, as they may contain specific fixes or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_SURVEY303 error in your SAP system.