How To Fix CRM_SURVEY302 - Survey &1 &2 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 302

• Message text: Survey &1 &2 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY302 - Survey &1 &2 already exists ?

  The SAP error message CRM_SURVEY302 indicates that a survey with the specified identifiers (usually represented as &1 and &2) already exists in the system. This error typically occurs when you attempt to create a new survey with the same key or identifier as an existing one.
  Cause:
  
  Duplicate Survey Creation: The most common cause is that you are trying to create a survey that has the same ID or name as an existing survey in the system.
  Data Entry Error: There may have been a mistake in entering the survey details, leading to an attempt to create a duplicate.
  System Configuration: In some cases, system settings or configurations may allow for the creation of surveys with the same identifiers, but this is generally not permitted.
  
  Solution:
  
  Check Existing Surveys: Before creating a new survey, check the existing surveys in the system to ensure that the ID or name you are trying to use is not already taken. You can do this by navigating to the survey management area in SAP CRM.
  Use a Unique Identifier: If you find that the survey ID or name is already in use, choose a different, unique identifier for your new survey.
  Modify Existing Survey: If you intended to modify an existing survey rather than create a new one, navigate to the existing survey and make the necessary changes instead of creating a duplicate.
  Consult Documentation: Review the SAP documentation or help resources for guidelines on naming conventions and survey creation processes to avoid future conflicts.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to survey creation in your version of SAP CRM.
  User Permissions: Ensure that you have the necessary permissions to create surveys in the system, as restrictions may lead to unexpected errors.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_SURVEY302 error and successfully create or manage surveys in your SAP system.