How To Fix CRM_STATUS003 - The business transaction '&1' must not be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 003

• Message text: The business transaction '&1' must not be executed

What causes this issue?

The busines transaction '&V1&' must not be carried out, as the current
status for the CRM document forbids it.

System Response

The business transaction '&V1&' is not carried out.

How to fix this error?

Notify, possibly using the error log, why the business transaction can
not be carried out. If necessary, increase your current user level,
using the report <DS:REPN.CRM_MESSAGES>CRM_MESSAGES</>, in order to see
more messages.

Procedure for System Administrators

If necessary, notify the SAP hotline, if you suspect that this is not a
handling error, but a program error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS003 - The business transaction '&1' must not be executed ?

  The SAP error message CRM_STATUS003 indicates that a specific business transaction cannot be executed due to the status of the business object. This error typically arises in the context of SAP Customer Relationship Management (CRM) when the status of a transaction does not allow for the requested action to be performed.
  Cause:
  The error message CRM_STATUS003 is triggered when:
  
  The business transaction is in a status that prohibits the execution of the requested action (e.g., creating, changing, or deleting a transaction).
  The status management settings for the business object have been configured to restrict certain actions based on the current status.
  There may be a missing prerequisite status or a required status transition that has not been completed.
  
  Solution:
  To resolve the CRM_STATUS003 error, you can take the following steps:
  
  
  Check the Status of the Business Transaction:
  
  Review the current status of the business transaction that you are trying to execute. You can do this by navigating to the transaction in question and checking its status in the status overview.
  
  
  
  Review Status Management Configuration:
  
  If you have access to configuration settings, check the status management settings for the business object. Ensure that the status transitions are correctly defined and that the current status allows for the action you are trying to perform.
  
  
  
  Change the Status:
  
  If the current status does not allow the action, you may need to change the status of the business transaction to one that permits the desired action. This may involve completing certain tasks or approvals that are required to change the status.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to status management in CRM to understand the specific statuses and their implications for business transactions.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  
  Related Information:
  
  Status Management in SAP CRM: Understanding how status management works in SAP CRM is crucial. It involves defining statuses, transitions, and the actions allowed for each status.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that can help you navigate and manage business transactions in SAP CRM.
  SAP Notes: Check for any SAP Notes related to CRM_STATUS003 for additional insights or patches that may address known issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.