How To Fix CRM_STATUS001 - The status '&1' must not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 001

• Message text: The status '&1' must not be changed

What causes this issue?

The status '&1' must not be changed, as the current status for the CRM
document forbids it.

System Response

The status '&V1&' is not changed.

How to fix this error?

Determine, possibly using the error log, why the status cannot be
changed. If necessary, increase your user level, using the report
<DS:REPN.CRM_MESSAGES>CRM_MESSAGES</>, in order to see more messages.

Procedure for System Administrators

Notify the SAP hotline if you suspect that this is not a handling
error, but a program error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS001 - The status '&1' must not be changed ?

  The SAP error message CRM_STATUS001 indicates that a specific status in the CRM system cannot be changed. This typically occurs when the status is locked or restricted due to business rules or configurations set within the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Status Configuration: The status you are trying to change may be configured in such a way that it is not allowed to be modified. This could be due to the status being a final status or a status that is critical to the business process.
  Business Rules: There may be business rules or logic implemented in the system that prevent the change of certain statuses under specific conditions.
  Document Flow: If the status is part of a document flow (e.g., an order that has been completed or invoiced), the system may restrict changes to maintain data integrity.
  User Authorizations: The user may not have the necessary authorizations to change the status.
  
  Solution:
  
  Check Status Configuration: Review the status configuration in the customizing settings (transaction code SPRO). Look for the status profile associated with the object and check if the status is marked as changeable.
  Review Business Rules: Analyze any business rules or workflows that may be preventing the status change. This may involve checking the configuration of the CRM system or consulting with a functional consultant.
  Document Flow: Ensure that the document is in a state that allows for status changes. If the document is completed or in a locked state, you may need to reverse or change the document's state before changing the status.
  User Authorizations: Verify that the user attempting to change the status has the necessary authorizations. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Documentation: Refer to SAP documentation or notes related to the specific status and object type for additional insights or known issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing)
  SU53 (Authorization Check)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to status changes in CRM.
  Community Forums: Check SAP Community or other forums for similar issues and solutions shared by other users.
  
  If the issue persists after checking the above points, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.