How To Fix CRM_STATUS002 - In accordance with input fields, status cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 002

• Message text: In accordance with input fields, status cannot be changed

What causes this issue?

Neither a status to be changed nor a business transaction to be carried
out has been entered.

System Response

No status changes are carried out.

How to fix this error?

Procedure for System Administrators

INCLUDE CRM_STATUS_CHECK_STATUS_COM OBJECT DOKU ID TX

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS002 - In accordance with input fields, status cannot be changed ?

  The SAP error message CRM_STATUS002, which states "In accordance with input fields, status cannot be changed," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to change the status of a business object (like a sales order, service request, etc.) that is not allowed based on the current input fields or conditions.
  Causes:
  
  Status Configuration: The status change may not be allowed due to the configuration of the status profile. Certain statuses may be restricted based on the current state of the object or the values in specific fields.
  Field Dependencies: There may be dependencies between fields that prevent the status change. For example, if a required field is not filled or has an invalid value, the status cannot be changed.
  Business Rules: Custom business rules or validations may be in place that restrict the status change based on specific criteria.
  User Authorizations: The user may not have the necessary authorizations to change the status of the object.
  
  Solutions:
  
  Check Status Profile: Review the status profile configuration in the SAP system to ensure that the status change you are attempting is valid. You may need to consult with your SAP administrator or functional consultant.
  Validate Input Fields: Ensure that all required input fields are filled out correctly and that their values meet the criteria for the status change. Check for any mandatory fields that may be missing or incorrectly filled.
  Review Business Rules: If there are custom business rules in place, review them to understand why the status change is being blocked. You may need to adjust the data or the rules themselves.
  User Authorizations: Verify that the user attempting to make the status change has the necessary authorizations. If not, the user may need to be granted additional permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the status management for the object you are working with.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view the order or object details and check the status.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Debugging: If you have access to development tools, you can debug the status change process to identify the exact point of failure.
  
  If the issue persists after checking these areas, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.