How To Fix CRM_SRV_WEBREQ_ORDER030 - * Shared Memory processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 030

• Message text: * Shared Memory processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER030 - * Shared Memory processing ?

  The SAP error message CRM_SRV_WEBREQ_ORDER030 typically relates to issues with shared memory processing in the context of SAP CRM (Customer Relationship Management) web requests. This error can occur due to various reasons, including configuration issues, memory allocation problems, or issues with the underlying database.
  Causes:
  
  Shared Memory Allocation Issues: The system may not have enough shared memory allocated for the CRM application, leading to failures in processing web requests.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to this error. This includes settings related to memory management or web service configurations.
  Database Locking: If there are locks on the database that prevent the CRM application from accessing necessary data, this can trigger the error.
  System Resource Limitations: Insufficient system resources (CPU, RAM) can lead to performance issues and errors in processing requests.
  Network Issues: Problems with network connectivity can also lead to failures in processing web requests.
  
  Solutions:
  
  
  Check Shared Memory Settings: 
  
  Review and adjust the shared memory settings in the SAP system. You can do this by checking the instance profile parameters related to shared memory (e.g., shmmax, shmmin, shmall).
  Use transaction RZ10 to modify the instance profile and restart the instance for changes to take effect.
  
  
  
  Review Configuration: 
  
  Ensure that all relevant configurations for CRM and web services are correctly set up. This includes checking the settings in transaction SPRO for CRM and web service configurations.
  
  
  
  Monitor System Resources: 
  
  Use transaction SM50 or SM66 to monitor the system's performance and check for any resource bottlenecks.
  If necessary, consider increasing the hardware resources allocated to the SAP system.
  
  
  
  Check Database Locks: 
  
  Use transaction SM12 to check for any locks on the database that may be causing issues. If you find locks that are no longer needed, you can release them.
  
  
  
  Review Logs: 
  
  Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Network Configuration: 
  
  Ensure that there are no network issues affecting the communication between the SAP application server and the database or other components.
  
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and web services for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SRV_WEBREQ_ORDER030 error related to shared memory processing in SAP CRM.