How To Fix CRM_SRV_WEBREQ_ORDER031 - Request could not be stored

CRM_SRV_WEBREQ_ORDER031 - Overview

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 031

• Message text: Request could not be stored

What causes this issue?

The Web request relating to the current transaction cannot be saved.

System Response

The system does not apply the changes in the request.

How to fix this error?

Possible causes:
The read operation in the
<DS:GLOS.A5B2270866120642879AE58A5F8C8422>shared memory</>, where the
content is saved, failed.
The save operation for the document in the
<DS:GLOS.36D844C736C715D4E10000009B38F983>Knowledge Provider</> failed.
Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_SRV_WEBREQ_ORDER031 - Details

• The SAP error message CRM_SRV_WEBREQ_ORDER031: Request could not be stored typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with storing a web request, often related to service requests or orders. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Data Validation Issues: The data being sent in the request may not meet the required validation rules. This could include missing mandatory fields or incorrect data formats.
  
  
  Authorization Problems: The user or system trying to store the request may not have the necessary authorizations to perform the action.
  
  
  System Configuration: There may be configuration issues in the CRM system that prevent the request from being processed correctly.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems, system performance issues, or bugs in the CRM application.
  
  
  Inconsistent Data: If the data being processed is inconsistent or if there are issues with