How To Fix CRM_SRV_WEBREQ_ORDER022 - No authorization for &1 for request category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 022

• Message text: No authorization for &1 for request category &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER022 - No authorization for &1 for request category &2 ?

  The SAP error message CRM_SRV_WEBREQ_ORDER022 indicates that a user does not have the necessary authorization to perform a specific action related to a request category in the SAP CRM system. This error typically arises in scenarios where a user attempts to access or manipulate data for which they lack the appropriate permissions.
  Cause:
  
  Missing Authorizations: The user does not have the required authorizations assigned in their user profile for the specific request category indicated in the error message.
  Role Configuration: The roles assigned to the user may not include the necessary authorizations for the action they are trying to perform.
  Request Category: The request category (&2 in the error message) may be restricted or not included in the user's authorization profile.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check. This will show which authorization object failed and why.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles in PFCG to include the required authorization objects for the specific request category.
  Ensure that the roles are properly assigned to the user.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that pertain to CRM web requests. Common objects include CRM_ORDER, CRM_SERVICE, etc.
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Support: If the issue persists after checking authorizations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_SRV_WEBREQ_ORDER022 error.