How To Fix CRM_SRV_WEBREQ_ORDER019 - Several transactions of object type &2 exist for transaction number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 019

• Message text: Several transactions of object type &2 exist for transaction number &1

What causes this issue?

Only one order GUID may exist for one specified order number and the
assigned object type (activity, service, order...). If more than one
order exists, an error has occurred during number allocation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the number range and contact your System Administration.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER019 - Several transactions of object type &2 exist for transaction number &1 ?

  The SAP error message CRM_SRV_WEBREQ_ORDER019 indicates that there are multiple transactions of a specific object type associated with a given transaction number. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process or retrieve data related to service requests or orders.
  
  Cause:
  The error is triggered when the system detects that there are several transactions (e.g., service orders, service requests) linked to the same transaction number. This can happen due to:
  
  Data Duplication: Multiple entries for the same transaction number in the database.
  Incorrect Configuration: Issues in the configuration of the CRM system that allow for multiple transactions to be created for the same order.
  System Bugs: Potential bugs in the SAP system or inconsistencies in the data model.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicates:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and check for