How To Fix CRM_SRV_WEBREQ_ORDER017 - No transaction exists with transaction number &1 and object type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 017

• Message text: No transaction exists with transaction number &1 and object type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER017 - No transaction exists with transaction number &1 and object type &2 ?

  The SAP error message CRM_SRV_WEBREQ_ORDER017 indicates that the system could not find a transaction associated with the specified transaction number and object type. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or process a transaction that does not exist in the system.
  Cause:
  
  Invalid Transaction Number: The transaction number provided does not exist in the database. This could be due to a typo or an incorrect reference.
  Object Type Mismatch: The object type specified does not match the transaction number. For example, if the transaction number is for a sales order but the object type is for a service request, the system will not find a match.
  Data Deletion: The transaction may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the transaction, leading to the system not being able to retrieve it.
  System Configuration: There may be issues with the configuration of the CRM system that prevent the transaction from being recognized.
  
  Solution:
  
  Verify Transaction Number: Double-check the transaction number for any typos or errors. Ensure that it is the correct number for the intended object type.
  Check Object Type: Ensure that the object type you are using corresponds correctly to the transaction number. Refer to the documentation or system configuration to confirm the correct mapping.
  Data Integrity: Check if the transaction exists in the database. You can do this by querying the relevant tables in the SAP system (e.g., using transaction codes like SE16 or SE11).
  User Authorization: Ensure that the user has the necessary authorizations to access the transaction. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  System Configuration: If the issue persists, review the system configuration settings related to CRM transactions. This may involve checking the customizing settings in SPRO or consulting with your SAP Basis team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_H, and others that may help in navigating and troubleshooting CRM transactions.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation for CRM transaction management to understand how transactions are created, managed, and accessed within the system.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.