How To Fix CRM_SRV_WEBREQ_ORDER015 - No authorization for creating/changing a transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 015

• Message text: No authorization for creating/changing a transaction

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER015 - No authorization for creating/changing a transaction ?

  The SAP error message CRM_SRV_WEBREQ_ORDER015 indicates that a user does not have the necessary authorization to create or change a transaction in the SAP CRM system. This error typically arises when a user attempts to perform an action that requires specific permissions that they do not possess.
  Cause:
  
  Missing Authorizations: The user lacks the required authorization objects in their user profile to create or modify transactions.
  Role Assignment: The user may not have been assigned the correct roles that include the necessary authorizations.
  Authorization Profile: The authorization profile assigned to the user may not include the necessary permissions for the specific transaction type.
  Transaction Type Restrictions: Certain transaction types may have additional restrictions based on organizational policies or configurations.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check. This will show which authorization object failed.
  Review the authorization logs to identify missing authorizations.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include the required authorizations for creating or changing transactions.
  
  
  
  Adjust Authorization Profiles:
  
  If the user has the correct roles but still encounters the error, check the authorization profiles assigned to the user. Ensure that the profiles include the necessary authorization objects.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes, contact your SAP security team or administrator to review and adjust the user’s authorizations as needed.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Then, test the transaction again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects related to CRM transactions, such as CRM_ORDER, CRM_ORDER_MAINTAIN, etc.
  Transaction Codes: Common transaction codes for checking authorizations include:
  
  SU01: User maintenance
  PFCG: Role maintenance
  SU53: Display authorization check
  
  
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.