How To Fix CRM_SRV_WEBREQ_ORDER013 - Transaction type for this transaction is not assigned to a request catgry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 013

• Message text: Transaction type for this transaction is not assigned to a request catgry

What causes this issue?

The transaction type &v1& is not assigned to a request category.

System Response

No field content could be determined from the fields for a related
request.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER013 - Transaction type for this transaction is not assigned to a request catgry ?

  The SAP error message CRM_SRV_WEBREQ_ORDER013 indicates that the transaction type you are trying to use is not assigned to a request category in the SAP CRM system. This typically occurs when there is a mismatch or misconfiguration in the settings related to transaction types and request categories.
  Cause:
  
  Missing Assignment: The transaction type you are using is not linked to any request category in the system.
  Configuration Issues: There may be issues in the configuration settings where the transaction type is defined.
  Custom Development: If there are custom transaction types or modifications, they may not have been properly configured to link with request categories.
  Transport Issues: If the configuration was transported from one system to another, the request category assignment may not have been included.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Transaction Type Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Customer Relationship Management > Service > Service Order Management > Define Transaction Types.
  Verify that the transaction type you are using is correctly defined.
  
  
  
  Assign Transaction Type to Request Category:
  
  In the same configuration area, check the assignment of transaction types to request categories.
  Ensure that the transaction type is assigned to the appropriate request category. If it is not, you will need to create or modify the assignment.
  
  
  
  Review Request Category Settings:
  
  Navigate to Customer Relationship Management > Service > Service Order Management > Define Request Categories.
  Ensure that the request category is correctly set up and that it includes the necessary transaction types.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, ensure that all necessary objects and configurations were included in the transport request.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM transaction types and request categories for any additional guidance.
  
  
  
  Related Information:
  
  Transaction Types: These are used to define the behavior of service orders in SAP CRM.
  Request Categories: These categorize service requests and determine how they are processed in the system.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation.