How To Fix CRM_SRV_WEBREQ_ORDER012 - &1 is not a path in request category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 012

• Message text: &1 is not a path in request category &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER012 - &1 is not a path in request category &2 ?

  The SAP error message CRM_SRV_WEBREQ_ORDER012 typically indicates that there is an issue with the path specified in a web request related to a CRM service order. The message format suggests that the system is unable to find a valid path for the specified request category.
  Cause:
  
  Invalid Path: The path specified in the web request does not exist or is not correctly defined in the system.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the correct mapping of the request category to the corresponding path.
  Authorization Issues: The user may not have the necessary authorizations to access the specified path.
  Data Inconsistencies: There could be inconsistencies in the data or settings related to the service order or request category.
  
  Solution:
  
  
  Check Path Configuration:
  
  Verify that the path specified in the web request is correctly defined in the system. This can be done by checking the configuration settings in the CRM system.
  Ensure that the request category is correctly mapped to the appropriate path.
  
  
  
  Review Request Category:
  
  Check the request category being used in the web request. Ensure that it is valid and corresponds to the expected service order type.
  
  
  
  Authorization Check:
  
  Ensure that the user making the request has the necessary authorizations to access the specified path. This may involve checking user roles and permissions.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging or logging to capture more detailed information about the request and the error. This can help identify the root cause.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for service orders.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_SRV_WEBREQ_ORDER012 error message.