How To Fix CRM_SRV_WEBREQ_ORDER018 - No existing transaction with transaction number &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

  • Message number: 018

  • Message text: No existing transaction with transaction number &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER018 - No existing transaction with transaction number &1 ?

    The SAP error message CRM_SRV_WEBREQ_ORDER018 indicates that there is no existing transaction associated with the transaction number provided in the error message. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a web request is made to retrieve or process a transaction that does not exist in the system.

    Cause:

    1. Invalid Transaction Number: The transaction number provided in the request may be incorrect or does not exist in the database.
    2. Transaction Deletion: The transaction may have been deleted or archived, making it unavailable for retrieval.
    3. Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and ERP).
    4. Authorization Issues: The user may not have the necessary authorizations to access the transaction.
    5. System Configuration: There may be configuration issues in the CRM system that prevent the transaction from being recognized.

    Solution:

    1. Verify Transaction Number: Check the transaction number being used in the request to ensure it is correct and exists in the system.
    2. Check Transaction Status: Look into the status of the transaction to see if it has been deleted or archived.
    3. Data Synchronization: Ensure that data synchronization processes between systems are functioning correctly. If there are discrepancies, you may need to run synchronization jobs or check for errors in the data transfer.
    4. User Authorizations: Verify that the user making the request has the necessary authorizations to access the transaction.
    5. System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
    7. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting (e.g., CRMD_ORDER for order management).
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be known issues or fixes available.
    • System Configuration: Review the configuration settings in the CRM system to ensure that they are set up correctly for transaction handling.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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