How To Fix CRM_SRV_REQ_H061 - Referenced administration header for service req. header does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_REQ_H - Message class for Serice Request Header Extension

• Message number: 061

• Message text: Referenced administration header for service req. header does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_REQ_H061 - Referenced administration header for service req. header does not exist ?

  The SAP error message CRM_SRV_REQ_H061 indicates that the referenced administration header for a service request header does not exist. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to access or manipulate a service request that is linked to a non-existent or deleted administration header.
  Causes:
  
  Missing Administration Header: The administration header that the service request is trying to reference has been deleted or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the database, possibly due to incomplete transactions or data migration issues.
  Incorrect Configuration: Configuration settings in the CRM system may not be set up correctly, leading to references to non-existent headers.
  Authorization Issues: The user may not have the necessary authorizations to access the referenced administration header.
  
  Solutions:
  
  Check for Existence: Verify if the administration header exists in the system. You can do this by checking the relevant tables (e.g., CRMD_ORDERADM_H)