How To Fix CRM_SRV_REQ_H059 - Error while writing administration header in object buffer for GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_REQ_H - Message class for Serice Request Header Extension

• Message number: 059

• Message text: Error while writing administration header in object buffer for GUID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_REQ_H059 - Error while writing administration header in object buffer for GUID &1 ?

  The SAP error message CRM_SRV_REQ_H059 indicates that there is an issue while writing the administration header in the object buffer for a specific GUID (Globally Unique Identifier). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to manage or access data related to service requests or other CRM objects.
  Causes:
  
  Buffer Overflow: The object buffer may be full or unable to accommodate new entries, leading to a failure when trying to write new data.
  Database Locking: There may be a lock on the database table that prevents writing to the object buffer.
  Corrupted Object Buffer: The object buffer may be corrupted or not properly initialized.
  Authorization Issues: The user may not have the necessary authorizations to write to the object buffer.
  System Configuration Issues: There may be configuration issues in the CRM system that affect how data is written to the object buffer.
  
  Solutions:
  
  Check Object Buffer Settings: Review the settings for the object buffer in the SAP system. You may need to increase the size of the object buffer or clear it if it is full.
  Release Locks: Check for any locks on the relevant database tables using transaction codes like SM12 and release them if necessary.
  Clear Object Buffer: You can clear the object buffer using transaction SM30 or SM31 to access the relevant table and delete entries if needed.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You can use transaction SU53 to analyze authorization issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SM21 (to view system logs), and SU53 (to check authorization issues).
  Object Buffer Management: Understanding how the object buffer works in SAP CRM can help in troubleshooting. The object buffer is used to cache frequently accessed data to improve performance.
  Performance Monitoring: Regularly monitor the performance of the CRM system to identify potential bottlenecks or issues with the object buffer.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SRV_REQ_H059 error effectively.