How To Fix CRM_SRV_REQ_H058 - Error while publishing results for service request extension GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_REQ_H - Message class for Serice Request Header Extension

• Message number: 058

• Message text: Error while publishing results for service request extension GUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_REQ_H058 - Error while publishing results for service request extension GUID &1 ?

  The SAP error message CRM_SRV_REQ_H058 typically occurs when there is an issue while publishing results for a service request extension in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying service request.
  Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the service request or its related objects.
  Authorization Issues: The user may not have the necessary authorizations to perform the publish operation.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to this error.
  Technical Issues: There may be underlying technical issues, such as problems with the database or the application server.
  Extension Issues: If the service request has been extended with custom fields or logic, there may be issues with the implementation.
  
  Solutions:
  
  Check Data Consistency: Verify that all required fields in the service request and its related objects are filled out correctly. Look for any missing or inconsistent data.
  Review Authorizations: Ensure that the user attempting to publish the results has the necessary authorizations. Check the roles and permissions assigned to the user.
  Configuration Review: Review the configuration settings related to service requests in the CRM system. Ensure that all necessary settings are correctly configured.
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the error occurs.
  Consult Documentation: Refer to SAP Notes and documentation related to the specific error message for any known issues or patches that may resolve the problem.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER to check the service request details or SLG1 to view application logs.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SRV_REQ_H058 error in your SAP CRM system.