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Message type: E = Error
Message class: CRM_SRQM_SOLMAN_IB -
Message number: 010
Message text: & & & &
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CRM_SRQM_SOLMAN_IB010
- & & & & ?The SAP error message CRM_SRQM_SOLMAN_IB010 typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of Service Request Management or Solution Manager integration. While the exact cause can vary based on the specific configuration and context of your SAP environment, here are some common causes, potential solutions, and related information:
Cause:
- Configuration Issues: The error may arise due to incorrect configuration settings in the CRM or Solution Manager.
- Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
- Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
- System Integration Issues: Problems with the integration between CRM and Solution Manager can lead to this error, especially if there are connectivity issues or misconfigured RFC destinations.
- Missing or Incorrect Parameters: Required parameters for the transaction or function module may be missing or incorrectly set.
Solution:
- Check Configuration: Review the configuration settings in both CRM and Solution Manager to ensure they are correctly set up. This includes checking the integration settings and ensuring that all necessary components are activated.
- Data Validation: Validate the data being processed. Check for any missing or incorrect entries in the relevant tables and correct them as necessary.
- User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to perform the action. You may need to consult with your security team to verify and adjust roles and permissions.
- RFC Connections: Verify the RFC connections between the CRM system and Solution Manager. Ensure that they are correctly configured and that there are no connectivity issues.
- Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
- SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
- Consult Documentation: Review the official SAP documentation for CRM and Solution Manager for any specific guidelines or troubleshooting steps related to this error.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.
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