How To Fix CRM_SRQM_SOLMAN_IB008 - Logical port not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_SOLMAN_IB -

• Message number: 008

• Message text: Logical port not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_SOLMAN_IB008 - Logical port not found ?

  The SAP error message "CRM_SRQM_SOLMAN_IB008 Logical port not found" typically occurs in the context of SAP Solution Manager when there is an issue with the logical port configuration for the integration between SAP CRM and SAP Solution Manager. This error indicates that the system is unable to find the specified logical port that is required for communication.
  Cause:
  
  Missing Logical Port Configuration: The logical port that is supposed to be used for communication between the systems is not defined in the SAP system.
  Incorrect Logical Port Name: The logical port name specified in the configuration might be incorrect or misspelled.
  Transport Layer Issues: There may be issues with the transport layer settings or the communication settings between the systems.
  Authorization Issues: The user or service account being used may not have the necessary authorizations to access the logical port.
  Network Issues: There could be network-related issues preventing the systems from communicating.
  
  Solution:
  
  
  Check Logical Port Configuration:
  
  Go to transaction SOAMANAGER in the SAP GUI.
  Navigate to the "Web Service Configuration" section.
  Check if the logical port for the required service is defined. If not, create a new logical port.
  Ensure that the logical port is correctly configured with the appropriate endpoint URL and authentication details.
  
  
  
  Verify Logical Port Name:
  
  Ensure that the logical port name used in the configuration matches exactly with the name defined in SOAMANAGER.
  
  
  
  Check Communication Settings:
  
  Verify the communication settings between SAP CRM and SAP Solution Manager.
  Ensure that the RFC destination is correctly configured and reachable.
  
  
  
  Review Authorizations:
  
  Check the authorizations for the user or service account being used to ensure it has the necessary permissions to access the logical port.
  
  
  
  Test Connectivity:
  
  Use transaction SM59 to test the RFC connection to ensure that the systems can communicate with each other.
  
  
  
  Check for Network Issues:
  
  Ensure that there are no firewall or network issues preventing communication between the systems.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring logical ports and web services.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the issue related to the "Logical port not found" error in SAP CRM and Solution Manager integration.