How To Fix CRM_SRQM_SOLMAN_IB011 - Error due to configurations; incident rollback failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_SOLMAN_IB -

• Message number: 011

• Message text: Error due to configurations; incident rollback failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_SOLMAN_IB011 - Error due to configurations; incident rollback failed ?

  The SAP error message CRM_SRQM_SOLMAN_IB011 typically indicates an issue related to the configuration of the SAP Solution Manager or the CRM system, particularly when there is a failure in rolling back an incident. This error can arise due to various reasons, including misconfigurations, issues with the underlying data, or problems with the integration between systems.
  
  Cause:
  
  
  Configuration Issues: Incorrect or incomplete configuration settings in the SAP Solution Manager or CRM system can lead to this error.
  Data Integrity Problems: If there are inconsistencies or issues with the data related to the incident, it may cause the rollback to fail.
  System Integration Issues: Problems with the integration between SAP Solution Manager and the CRM system can also lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the rollback can result in this error.
  
  
  Solution:
  
  Check Configuration Settings: Review the configuration settings in both the SAP Solution Manager and the CRM system.