How To Fix CRM_SRQM_CHKLST_APP103 - One or more checklist step numbers too high

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

• Message number: 103

• Message text: One or more checklist step numbers too high

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP103 - One or more checklist step numbers too high ?

  The SAP error message CRM_SRQM_CHKLST_APP103 indicates that one or more checklist step numbers in a Service Request or a similar application exceed the maximum allowed value. This typically occurs in the context of Service Request Management (SRM) or Customer Relationship Management (CRM) when dealing with checklists that are part of a process.
  Cause:
  
  Exceeding Maximum Step Number: The checklist steps defined in the system have a maximum limit, and if the step number assigned to a checklist exceeds this limit, the error will be triggered.
  Configuration Issues: There may be a misconfiguration in the checklist settings or the way steps are defined in the system.
  Data Entry Errors: Manual entry of checklist steps may have led to incorrect numbering.
  
  Solution:
  
  
  Review Checklist Configuration:
  
  Check the configuration of the checklist in the SAP system. Ensure that the step numbers are within the defined limits.
  Navigate to the relevant customizing settings in SPRO (SAP Project Reference Object) to review the checklist definitions.
  
  
  
  Adjust Step Numbers:
  
  If you find that the step numbers are indeed too high, adjust them to fall within the acceptable range. This may involve renumbering the steps in the checklist.
  
  
  
  Data Validation:
  
  Validate the data being entered into the checklist to ensure that it adheres to the defined structure and limits. Implement checks to prevent users from entering invalid step numbers.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to checklist management in CRM to understand the limits and configurations better.
  
  
  
  Testing:
  
  After making adjustments, test the checklist functionality to ensure that the error no longer occurs and that the checklist operates as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on checklist configuration.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue persists after attempting the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_SRQM_CHKLST_APP103 and ensure that your checklist steps are correctly configured within the system.