How To Fix CRM_SRQM_CHKLST_APP105 - Cyclical step order not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

• Message number: 105

• Message text: Cyclical step order not permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP105 - Cyclical step order not permitted ?

  The SAP error message CRM_SRQM_CHKLST_APP105: Cyclical step order not permitted typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration of a checklist or process flow that has cyclical dependencies. This means that the steps defined in the checklist or process are set up in such a way that they can lead back to a previous step, creating a loop that is not allowed.
  Cause:
  
  Cyclical Dependencies: The most common cause of this error is that the checklist or process flow has been configured with steps that reference each other in a circular manner. For example, Step A leads to Step B, and Step B leads back to Step A.
  Incorrect Configuration: The checklist or process flow may not have been set up correctly, leading to unintended cycles.
  Data Integrity Issues: There may be issues with the data integrity in the configuration that could lead to cycles being created inadvertently.
  
  Solution:
  
  Review Checklist Configuration: Check the configuration of the checklist or process flow in the SAP system. Ensure that there are no cyclical references between the steps.
  Modify Step Order: If cyclical dependencies are found, modify the order of the steps to eliminate the cycle. Ensure that each step leads to a subsequent step without returning to a previous one.
  Use Process Flow Tools: Utilize SAP tools or transaction codes (like CRMD_ORDER or similar) to visualize the process flow and identify any cycles.
  Testing: After making changes, test the checklist or process flow to ensure that the error no longer occurs and that the process behaves as expected.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on configuring checklists and process flows to avoid cyclical dependencies.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on checklist configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM process flows and checklist configurations to better understand best practices.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or support team for further assistance.