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Message type: E = Error
Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application
Message number: 106
Message text: Chcklst profile f. transact. type does not contain checklist &1
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CRM_SRQM_CHKLST_APP106
- Chcklst profile f. transact. type does not contain checklist &1 ?The SAP error message CRM_SRQM_CHKLST_APP106 indicates that a checklist profile for a specific transaction type does not contain the required checklist. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with service requests, complaints, or other related transactions that utilize checklists for process management.
Cause:
The error is caused by one of the following reasons:
- Missing Checklist Profile: The checklist profile assigned to the transaction type does not include the checklist that is being referenced.
- Incorrect Configuration: The configuration settings for the checklist profile or the transaction type may not be set up correctly.
- Checklist Not Assigned: The specific checklist that is expected to be used for the transaction type has not been assigned or is not available in the system.
Solution:
To resolve this error, you can follow these steps:
Check Checklist Profile Configuration:
- Navigate to the configuration settings for the checklist profiles in the SAP system.
- Ensure that the checklist profile assigned to the transaction type includes the required checklist.
Assign Checklist to Profile:
- If the checklist is missing from the profile, you will need to add it. This can typically be done in the customizing settings under:
- SPRO ? Customer Relationship Management ? Service Request Management ? Define Checklist Profiles.
- Here, you can create or modify the checklist profile to include the necessary checklist.
Verify Transaction Type Settings:
- Check the settings for the specific transaction type to ensure that it is correctly linked to the checklist profile.
- This can be done in the customizing settings under:
- SPRO ? Customer Relationship Management ? Service Request Management ? Define Transaction Types.
Testing:
- After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
Consult Documentation:
- If you are unsure about the configuration steps, refer to the SAP documentation or help files related to checklist profiles and transaction types.
Related Information:
SPRO
for configuration or CRMD_ORDER
for managing service requests.If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
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