How To Fix CRM_SHIPPING404 - The second part of the incoterms for &1 is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 404

• Message text: The second part of the incoterms for &1 is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING404 - The second part of the incoterms for &1 is missing ?

  The SAP error message CRM_SHIPPING404 indicates that there is an issue with the Incoterms configuration in the system. Specifically, it states that the second part of the Incoterms for a particular transaction (represented by &1) is missing. Incoterms (International Commercial Terms) are a set of rules that define the responsibilities of sellers and buyers in international transactions, and they typically consist of two parts.
  Cause:
  
  Incomplete Incoterms Configuration: The Incoterms code used in the transaction is not fully defined in the system. Incoterms usually consist of a three-letter code (e.g., FOB, CIF) and a location (e.g., port or city). If the location is missing, the system will throw this error.
  Incorrect Data Entry: The user may have entered an incomplete or incorrect Incoterms code in the relevant document (e.g., sales order, delivery).
  Master Data Issues: The customer or vendor master data may not have the correct Incoterms set up.
  
  Solution:
  
  
  Check Incoterms Configuration:
  
  Go to the transaction code OVI0 (or the relevant configuration path) to check the Incoterms settings in the system.
  Ensure that the Incoterms code being used is correctly defined with both parts (the code and the location).
  
  
  
  Review Document Entries:
  
  Check the document (e.g., sales order, delivery) where the error occurred. Ensure that the Incoterms field is filled out correctly with both parts.
  If the Incoterms are missing, enter the correct code and location.
  
  
  
  Update Master Data:
  
  If the issue is related to customer or vendor master data, navigate to the relevant master data transaction (e.g., XD02 for customers, XD03 for vendors) and ensure that the Incoterms are correctly maintained.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on how to configure and use Incoterms in your specific version of SAP.
  
  
  
  Related Information:
  
  Incoterms Codes: Familiarize yourself with the standard Incoterms codes and their meanings. The most commonly used codes include EXW (Ex Works), FOB (Free on Board), CIF (Cost, Insurance, and Freight), etc.
  SAP Help Portal: Utilize the SAP Help Portal for detailed guidance on configuring and troubleshooting Incoterms in SAP.
  User Training: Ensure that users entering data into the system are trained on the importance of correctly entering Incoterms and the implications of missing information.
  
  By following these steps, you should be able to resolve the CRM_SHIPPING404 error and ensure that your Incoterms are correctly configured in the SAP system.