How To Fix CRM_SHIPPING402 - No description for delivery priority &1 is available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 402

• Message text: No description for delivery priority &1 is available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING402 - No description for delivery priority &1 is available ?

  The SAP error message CRM_SHIPPING402 indicates that there is no description available for the specified delivery priority in the system. This can occur in various scenarios, particularly when dealing with shipping and logistics in SAP CRM (Customer Relationship Management).
  Cause:
  
  Missing Configuration: The delivery priority you are trying to use has not been configured properly in the system. This could mean that the priority code exists, but there is no corresponding description or text assigned to it.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings, leading to the system not being able to retrieve the description for the specified delivery priority.
  Transport Issues: If the system has recently undergone a transport of changes, the relevant texts or configurations may not have been transported correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for delivery priorities in SAP. This can typically be found under the path: 
  
  SPRO > Logistics Execution > Shipping > Delivery > Define Delivery Priority.
  
  
  Ensure that the delivery priority in question is defined and has a corresponding description.
  
  
  
  Maintain Texts:
  
  If the delivery priority exists but lacks a description, you can maintain the text for that priority. This is usually done in the same configuration area where you define delivery priorities.
  You may need to create or edit the text for the delivery priority to ensure it is available in the system.
  
  
  
  Check Master Data:
  
  Review the master data related to the delivery priority. Ensure that the priority is correctly assigned to the relevant delivery documents or items.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects, including texts and configurations, were transported successfully.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring delivery priorities and resolving related issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE78 for checking transport logs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to view and edit the configuration settings.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.