How To Fix CRM_SERVICE_OS111 - Qty of serial numbers does not match qty of serialized product in item

CRM_SERVICE_OS111 - Overview

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 111

• Message text: Qty of serial numbers does not match qty of serialized product in item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS111 - Qty of serial numbers does not match qty of serialized product in item ?

  The SAP error message "CRM_SERVICE_OS111 Qty of serial numbers does not match qty of serialized product in item" typically occurs in the context of service management or sales order processing when there is a mismatch between the quantity of serialized products and the quantity of serial numbers provided.
  
  Cause:
  This error arises when:
  
  The quantity of serialized products in the item does not match the number of serial numbers entered. For example, if you have ordered 5 units of a serialized product but only entered 4 serial numbers, this error will be triggered.
  There may be a configuration issue in the system regarding how serial numbers are managed.
  The serial numbers may not be correctly assigned or may be missing in the system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Quantities: Check the quantity of the serialized product in the item and ensure that the number of serial numbers entered matches this quantity.