How To Fix CRM_SERVICE_OS114 - Serial number &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 114

• Message text: Serial number &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS114 - Serial number &1 is invalid ?

  The SAP error message "CRM_SERVICE_OS114 Serial number &1 is invalid" typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders or service management processes. This error indicates that the serial number provided (represented by &1) is not recognized as valid in the system.
  Causes:
  
  Incorrect Serial Number: The serial number entered may be incorrect or mistyped.
  Serial Number Not Registered: The serial number may not be registered in the system or may not exist in the relevant database.
  Status Issues: The serial number may be in a status that does not allow it to be used (e.g., it may be marked as inactive or obsolete).
  
  Configuration Issues: There may be configuration issues in the system related to serial number management.
  Authorization Issues: The user may not have the necessary permissions to access or validate the serial number.
  
  Solutions:
  
  Verify Serial Number: Double-check the serial number for any typographical errors. Ensure that it