How To Fix CRM_SERVICE_OS073 - Value of the main object field was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 073

• Message text: Value of the main object field was reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS073 - Value of the main object field was reset ?

  The SAP error message CRM_SERVICE_OS073, which states "Value of the main object field was reset," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the data being processed in a service order or related object. This error indicates that a value that was expected to be retained in a main object field has been reset or cleared, which can disrupt the workflow or data integrity.
  Causes:
  
  Data Inconsistency: The main object field may have been reset due to inconsistencies in the data model or due to changes made in the underlying data that are not reflected in the current transaction.
  User Actions: A user may have inadvertently changed or cleared the value in the main object field during data entry or processing.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may inadvertently reset the field value due to logic